AI Receptionist. Built Around Your Business.

Everything your restoration company needs to capture every emergency call, day or night.

Built Around Your Business.
Not Generic Answering.

Every feature is designed around the specific needs of water damage restoration companies, from emergency intake to crew dispatch.

📞

24/7 Live Call Answering

Every emergency call answered instantly, no voicemail, no auto-attendant, no missed calls. Day, night, weekends, holidays.

🔍

Emergency Call Qualification

We don't just take messages. We qualify each call: damage type, water source, affected area, urgency level. Your crew knows exactly what they're walking into.

🚀

Immediate Crew Dispatch

Qualified calls are dispatched to your on-call team instantly via SMS and email with full job details. No delays, no missed handoffs.

💬

SMS & Email Alerts

Real-time notifications to your crew and management. Everyone stays informed, from the moment a call comes in to when your team is en route.

🎙️

Call Recordings & Transcripts

Every call is recorded and logged. Review any call on demand for quality assurance, training, or dispute resolution. Full transparency.

📊

Monthly Performance Reports

See how many calls came in, how many jobs were dispatched, response times, and trends. Data-driven insights to help you grow.

Generic Answering vs. SGCS

They answer calls. We answer restoration calls.

Generic Answering Service

  • ✖️ Takes a message and emails it to you
  • ✖️ No idea what Category 3 water damage means
  • ✖️ Can't qualify urgency or damage scope
  • ✖️ No dispatch capability
  • ✖️ Same agents answering for dentists and plumbers
  • ✖️ You find out about the call the next morning

Solid Grounds Calls Services

  • ✅ Qualifies the emergency and dispatches your crew
  • ✅ Trained on water damage categories and protocols
  • ✅ Captures damage type, source, area, and urgency
  • ✅ Immediate dispatch via SMS with full job details
  • ✅ Built exclusively for restoration companies
  • ✅ Your team knows about the call within seconds

Ready to Upgrade Your
After-Hours Coverage?

See how SGCS fits your operation. No commitment, no pressure.

Get a Free Quote